FAQ
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What are the pre-requirements of the order ?
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| It is necessary to know the product name, style,
description, price, date of dispatch, warranty, image of the product. You
should be aware of legal procedures, financial implications, transport cost and
terms and conditions. Please write to customer@sfa.co.in they will help you. |
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| How can I know the status of a job ? |
| Job-tracking facility has been provided to enable customers
to keep a check on the status of their job.
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| What are the range of products you have ? |
| The Nightingale brand has diaries, directories, notebooks,
stationery items and all other paper products. It also has journals, writing
pads, gift items, table tops and other provisions for office, school and home.
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| Why should I buy Nightingale ? |
| Nightingale products are premium, long-lasting and made of
high quality imported materials. Besides this the Nightingale brand pays
special attention to innovation, creativity, content development and concept.
Added to this owning a Nightingale product is a matter of pride. |
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| More about Nightingale brand ? |
| SFAPL introduced its own brand of paper products,
Nightingale, in the early nineties, which has now grown to become a market
leader. It has also established itself in the international markets with a
reputation for using quality materials sourced from top world manufacturers.
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| Where do I buy Nightingale ? |
| Nightingale products are available in stationery stores,
bookshops and in certain shopping centres.
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| In what areas does SFAPL specialize ? |
| SFAPL specializes in book finishing and guarantees quality
goods. We have core competencies in providing solutions in paper and board.
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| What is special about Nightingale brand ? |
| Nightingale brand caters to all age groups and needs
throughout one's life time. Innovative and creative solutions provided in paper
and board - whether Business, Social, Educational or Gift. It also produces
specialized stationeries with regards to interests like, the Engineer’s Diary,
the Architect's Diary, Astrological Diary and Management Diary.
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| Why should I get a job done with SFAPL ? |
| Nightingale largely caters to corporate customization with
a Customer Relation Unit to provide cost-effective and efficient suggestions.
SFAPL has a Product Development Centre that not only gives you options to
choose from but can also execute your personal wants. Besides this the quality
will be guaranteed.
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| Who are your customers ? |
| Some of our customers are Motorola, ICICI, BPCL, Citibank,
Johnson & Johnson, Satyam Computers. For more details refer to Corporates.
The corporates are the clients of our customized products, while our ready-made
products are consumed by all.
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| What are the future plans of Nightingale ? |
| Nightingale hopes to be a major player in the international
market, to maintain quality and to establish itself globally. It also hopes to
expand its range, to meet universal desires. It hopes to cater to all life time
needs and be an integral part of everyday life. |
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| What are the future plans of the company ? |
| The company will continue to be suppliers of quality goods
and services and maintain the high standards set.
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| Does the company have any related concerns ? |
| The sister concerns of SFAPL are Rose Flower Company,
Specialty Papers, Glory Papers, Silver Spring Spinners (India) Pvt. Ltd, SFA
Technical Creations (P) Ltd.
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| What is the company’s reach ? |
| The company has a reach of more than 2,500 outlets.
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| How many branches does the company have ? |
| SFAPL has eight branches along with a Product Development
Centre in Chennai. |
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| Where are the company’s offices located ? |
| The company has offices in Chennai, Hyderabad, Mumbai,
Delhi, Kolkata, Bangalore, Cochin and Coimbatore. The company has the Overseas
offices in Sri Lanka, Malaysia, USA, Canada, Kenya, Tanzania, Southern &
Eastern Africa, Middle East and Australia. It has also a marketing office and
warehouse facility in UK. The Regd office and factory is at Sivakasi, Tamil
Nadu, India.
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| Why are the prices of Nightingale products so high ? |
| Nightingale brand assures quality products and where
quality is concerned; there is no room for compromise, which is why our
products are priced a little higher than other products.
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| What is the infrastructure involved ?
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| SFAPL has left no stone unturned to produce high quality
goods. With this in mind it has made heavy investments in technology and
infrastructure. For further details refer to the page on infrastructure.
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| What is the time involved in making a product ? |
| This depends upon the type of product that needs to be
made.
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| Can the products be customized ? |
| SFAPL provides customized products to suit your needs.
Depending on your preferences, interests and needs products can be made. SFAPL
makes products, customized for certain schools and offices.
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| For more querries write to
customer@sfa.co.in |
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